Where do we sell online?
Domestic- India & International- Rest of the World.
How many languages is it possible to browse in?
It is already mentioned in the top right corner of the website. You can choose your desired language.
What is your price adjustment policy?
Price adjustments will not be done for items with a reduced price.
Are out-of-stock items restocked?
Nope. After Out-of-Stock, we only process Custom Made Orders.
Will I receive the same product that I see in the photo?
Yes, except in the case of products which are handcrafted in which there may be slight differences in the final product.
Is it possible to receive periodic information via email about Ura Maku’s latest new products and offers?
Yes. By simply clicking on Newsletter you will receive information on Ura Maku’s latest products, Lookbook, and Events.
How can I be sure that I’ve made my purchase correctly?
Once you have placed your order, you will receive a confirmation email. If you do not receive an email, contact us on wearuramaku@gmail.com
Can I remove items from my order?
Yes. You can delete any unwanted items from your shopping bag as long as the order hasn’t been processed yet.
Can I cancel my order?
Yes. You just have to write back to us within 3 Days from the Date of order placed.
What should I do if I receive a faulty item?
Uramaku.com only sells items in perfect condition so, in the rare event of receiving a faulty item, please contact us on wearuramaku@gmail.com.
What should I do if I receive an incorrect item?
If you were to accidentally receive an item that you did not order, please contact us on wearuramaku@gmail.com.
